FAQs

Frequently Asked Questions (FAQs)

1. What products does HYPELOOP STORE offer?
HYPELOOP STORE offers a wide range of fashion and lifestyle products including clothing, footwear, accessories, fragrances, and essential style pieces for both men and women.

2. How do I place an order?
Simply browse our collections, select your desired items, choose your size or options, and proceed to checkout. Follow the on-screen instructions to complete your purchase securely.

3. Do you ship internationally?
Yes, we offer domestic and international shipping. Delivery times and shipping fees vary based on your location.

4. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 5–12 business days depending on your location.

5. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number and link to track your package.

6. What payment methods do you accept?
We accept major credit/debit cards, PayPal, and other secure online payment options available at checkout.

7. What is your return and exchange policy?
We accept returns and exchanges within 14 days of delivery, provided items are unused, unwashed, and in original packaging. Please review our Returns Policy for full details.

8. What if I receive a damaged or incorrect item?
If your order arrives damaged or incorrect, contact our support team immediately with photos and your order number. We will resolve the issue as quickly as possible.

9. How can I contact customer support?
You can reach us via email or through the Contact Us page on our website. Our team responds within 24 hours.

10. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter and follow us on social media to stay updated on exclusive deals and new arrivals.